Each and every item listed within the Ajenno online shop is available on a first come first serve basis. If in the event we find that you have purchased an item that has already sold then we will be in touch and either offer a refund or offer to make a similar item.

How to buy:

Each piece of Ajenno Jewellery can be purchased securely and simply via the Ajenno website. Just click the "add to cart" button alongside the item(s) you wish to purchase and your shopping cart will be updated. When you are ready to complete your purchase there is a view cart button at the top of each section within the online shop. Follow the steps within the shopping cart to go through to the checkout and complete your purchase.
             
Shipping:

UK and Worldwide delivery is just £2.00 for orders up to the value of £20.00, £3.00 for purchases up to the value of £40.00 and FREE Next Day delivery for all orders over £40.00.

Packaging and Gift Wrapping:

All purchases are packaged in an Ajenno Gift Box and sent securely in a padded envelope or mailing box.

Returns and Exchanges:

We hope you will be happy with your purchase, however, should you wish to return or exchange your purchase please return your purchase to us along with the original invoice within seven days of receipt.

Jewellery Care:

All Sterling Silver jewellery will tarnish with time and wear. We recommend you keep all jewellery separately within a bag or box and storing it in a cool, dry place. We also recommend polishing it frequently with a soft dry cloth.

We recommend this method to bring back sparkle from gemstones: Use warm water, washing up liquid and a soft small brush, gently brush the gemstones taking care not to scratch the silver and then rinse thoroughly.

Avoid contact with perfume, chemicals, deodorant etc.

To keep the condition of your jewellery looking new, always remove when showering, swimming or when undertaking manual or domestic work

Please Note: Each piece of Ajenno Jewellery purchased via the website or from one of our events has been made by hand and therefore small imperfections are to be expected.